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booking - PayPal FAQs

What is PayPal?

PayPal is the safe, simple, smart way to pay online.

All you need is an email address to make secure online payments using your debit, credit card, bank account or PayPal balance.

By using PayPal as a form of payment, you are only a couple of clicks away from take-off. You will avoid booking fees and your payment is completed within seconds!

PayPal can be used for any online transactions on Monarch.co.uk in GBP £ or EUR €, with the exception of when you book car hire as part of your booking. (Scheduled flights only)

For information on PayPal’s Buyer Protection Scheme please refer to your PayPal User Agreement here. PayPal bookings will not be ATOL protected and you will not receive an ATOL Certificate.

What do I do if there's a problem with my payment?

If you have any queries regarding your Payment (e.g. amount charged, funds available... etc) please contact PayPal directly who will be happy to help. For any queries regarding your actual flight booking (e.g. to change a passenger name or check flight details) please contact our Pre-Flight Customer Services Centre.

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