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car hire - Car hire terms and conditions

To contact Cartrawler please call - +44 207 0439764

Individual supplier terms and conditions apply. These will be presented to you to read and accept at the time of purchase.

Cross Border Travel

Cross Border Travel is allowed to Andorra *, Austria *, Belgium *, Denmark *, Finland *, France *, Germany *, Gibraltar *, Iceland *, Ireland *, Italy *, Liechtenstein *, Luxembourg *, Netherlands *, Norway *, Portugal *, San Marino *, Spain *, Sweden *, Switzerland *

* Restrictions and charges may apply (Please check with the car rental agent on arrival)

Drivers Age

Driver age must be 25 to 75 years; otherwise a Young Drivers Surcharge will apply.  The surcharge is £25 per day (excluding tax) and is not included in the rental price.  It is paid in the local currency at the rental desk.

Cancellation Policy

If the booking is cancelled within 7 days of the car rental booking confirmation date and at least 48 hours before pick up time, all funds will be reimbursed.  If the booking is cancelled outside 7 days of the car rental booking date and at least 48 hours before the pickup time, all funds except a cancellation fee of £25.00/€30.00 and the card processing fee (where applicable), will be reimbursed.  If the booking is cancelled less than 48 hours before the pickup time, we will retain 3 days rental and the card processing fee (where applicable).  No refunds will be given if you fail to collect the vehicle at your specified time or if you fail to meet the driving license, passport, credit card or other documentation requirements outlined in this voucher. Neither do Car Trawler provide refunds for vehicles returned early.

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