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Check-in & ID - Check-in & Departure Gates

Airport check-in desks are provided free of charge at each of our departure airports. If you are checking in at the airport please aim to be at the check in desk at least 90 minutes prior to the scheduled departure time of your flight. Please have your booking reference and your identification & travel documents ready.

  • Check in desks open 3 hours prior to the scheduled departure time of your flight from London Gatwick, London Luton, Manchester and Birmingham airports.
    Please note: check-in opens 2 hours before departure for our flights from overseas airports.
  • Check in desks close 40 minutes prior to the scheduled departure time of your flight (60 minutes before for long haul flights).

All passengers must be present in person at the check in desk and have the correct travel documentation, or you may be refused travel.

For security reasons, once you have checked in your baggage you should not leave the airport.

Please note that failure to check in on time may result in you missing your flight. In this case Monarch cannot accept responsibility for making alternative travel arrangements. If you booked your flight through a travel agent or tour operator you should contact them for advice.

Arrival at your departure gate

Please ensure you arrive at the departure gate at least 40 minutes before departure. The gate will be displayed on departure boards at the airport.

Gates close 40 minutes prior to departure and we reserve the right to deny boarding and cancel the reservation of any passenger arriving after this deadline. Please allow plenty of time to get to the departure gate, bearing in mind that security control can get very busy at peak times and some departure gates are quite a distance from check-in.

In the event of a delay, please ensure you still arrive at the airport according to your original flight time in case there is any further change to your flight.

At the departure gate, handling staff will call passengers to board in a specific order:

  • Priority boarding is given to passengers with reduced mobility, those travelling with infants or children, Vantage Club gold and silver members and those who have purchased Priority Boarding.
  • All remaining passengers will then be called to board in seat order as there is no 'free for all' seating policy.

Missed flight

It is passengers’ responsibility to arrive at the airport with plenty of time to allow the necessary check in and security procedures.

Failure to check in on time may result in you missing your flight, in which case Monarch cannot accept responsibility for making alternative travel arrangements. Your time will become invalid and no date/name changes will be allowed.

If you have missed the flight and are still at the airport, please visit the Monarch’s ticket desk, who will check the next flight available and its cost.

Alternatively, you can visit Monarch.co.uk and purchase a new flight.

If you booked your flight via a travel agent or tour operator, please contact them directly.

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