FAQs Search
contact us - phone us
uk call centre - scheduled flights (flight numbers starting ZB)
08719 40 50 40 (calls cost 10p per min plus network extras)
(Calling from outside the UK + 44 8719 40 50 40)
Mon-Fri 08:00-20:00 (UK time)
Sat & Sun 09:00-17:30 (UK time)
Bank Holiday Monday 09.00-17.30 (UK time)
Call for flight reservations (flight numbers starting ZB) and general booking enquiries including time, date and name changes. Due to increased demand you may be required to queue.
Remember - you can use our faq's pages to find the answer or the manage account & bookings area to add extras to your booking such as seats and bags, make changes to your flights, check-in online or add meals to your booking.
charter flights (flight numbers starting MON)
0871 225 3555 (calls cost 10p per min plus network extras)
Mon-Fri 09:00-17:00 (UK time)
Call this number for general enquiries about your charter flight (flight numbers starting MON), special assistance and special dietary requests. For pre booked seats, extra legroom and carriage of sports equipment, please contact Monarch Sales Support on 0871 225 2555 from 90 days prior to departure. (Calls cost 10p per min plus network extras).
If you have booked with a Tour Operator such as Monarch Holidays or Avro and Cosmos, you will need to contact them directly for date and name changes, baggage allowance confirmation and premium upgrades.
Remember - you can use our faq's pages to find the answer or the manage account & bookings area to add extras to your booking such as seats and bags.
monarch holidays call centre - flight and hotel packages
0871 423 8568 (calls cost 10p per min plus network extras)
Mon-Fri 09:00-20:00 (UK time) Bank Holiday Monday 09.00-18.00 (UK time)
Sat & Sun 09:00-18:00 (UK time)
Call for enquiries about monarch holidays.
Remember - you can use our faq's pages to find the answer.
overseas call centres
Calling from Spain (inc Canaries & Balearics): 800 099 260
Calling from Portugal: 800 860 270
Calling from Gibraltar: 20041169
Calling from Cyprus: 800 95242
Call for flight reservations and general booking enquiries including time, date and name changes. Don't forget you log in to my account to make online flight changes, pre-book extra legroom seats and check-in. Due to increased demand you may be required to queue. Our faqs pages and live flight arrivals page may help answer your query.
In-flight magazine enquries
+44 (0) 1273 715915
Identity UK: Call for all in-flight magazine advertsing enquiries.
online booking help
0871 423 8617 (calls cost 10p per minute plus network extras)
Mon-Fri 08:00-20:00 for the Winter period. (UK time)
Sat & Sun 09:00-17:30 (UK time)
Call for help with online bookings or using monarch.co.uk. Don't forget our travel info/faq's may answer
group bookings of 15+ passengers
+44 (0) 871 225 5586
(calls cost 10p per min plus network extras)
Mon-Fri 09:00 - 17:30 (UK time)
Call for your group bookings of 15 or more passengers. Relax and enjoy all the benefits of our group booking service. For more info click here.
Vantage Club reservations
0871 225 9000 (+44 1582 752706 from outside UK)
(calls cost 10p per min plus network extras,)
Mon-Fri 08:00-18:00 for the Winter period. (UK time)
Sat & Sun 09:00-17:30 (UK time)
Call to make your Vantage Club flight bookings or enquiries about Vantage Club booking enquiries.
Vantage Club membership enquiries
+44 (0) 1582 398318
Mon-Fri 09:00-17:00 (UK time)
Call for all enquiries about Vantage Club membership. For more information about our Vantage Club frequent flyer scheme and to apply online click here.
switchboard
0871 2250250 (calls cost 10p per minute plus network extras)
Mon-Fri 09:00-17:00 (UK time)
Call for the Monarch head office switchboard.
post-flight customer relations
+44 (0) 8444 815 626
Mon-Fri 09:00-17:00 (UK time)
Call for any general questions or problems regarding your recent scheduled or charter flights (flight numbers starting ZB or MON), after you've flown. Don't forget our travel info/faq's may answer your questions…
post-flight customer relations - baggage
+44 (0) 8444 815 496
Mon-Fri 09:00-17:00 (UK time)
Call for any questions or problems regarding relating to baggage on your recent scheduled or charter flights (flight numbers starting ZB or MON), after you've flown. Don't forget our travel info/faq's may answer your questions as well as our online baggage tracing facility (Worldtracer). Just enter the PIR number, given to you when you reported your baggage as lost, along with your surname and the Worldtracer online baggage tracing system will do the rest!
charter flight bookings with Avro/Cosmos
+44 (0) 871 423 8650 (calls cost 10p per min plus network extras)
Call to book a seat-only flight with Avro or a holiday with Cosmos.
recruitment
+44 (0) 1582 398364
Call for any Monarch recruitment enquiries. For more information and to view our current vacancies click here.
press office
click here to complete an enquiry form. Please note this facility is for members of the media only - enquiries from the general public will not be responded to.
cargo
+44(0) 1753 686852
Our cargo partner is ACM.