website help - my password isn't working?
Please check you have typed your password correctly, including the correct use of uppercase and lowercase letters. Ensure that you haven't got 'Caps Lock' activated on your keyboard by mistake. Finally ensure that you're using the correct email address and password combination.
If it still won't work then just click on the I've forgotten my password link, which is underneath the password box, and follow the instructions, we'll then email your password to you.