villas - villa only faqs
You can book any of our fantastic villas (except villas in Gozo) on an ‘Villa Accommodation Only’ basis. ‘Villa Accommodation Only’ basis means that we provide you with just the villa accommodation for the duration that you have booked. Flights and car hire are obviously not included in the price.
The prices shown for villa only are for the villa per week unless otherwise stated.
We will provide you with comprehensive driving instructions to get you from your chosen arrival airport to your villa. These will be sent to you before you leave the UK.
I have booked and paid for a hire car. How do I collect it?
If you have booked and have paid for a hire car through us and you are travelling to either one of our European destinations or to the Canary Islands you will receive a car hire voucher within 4 weeks prior to your departure. This voucher details the car supplier that you need to go to on arrival. When you arrive hand the voucher over to your supplier, who will then process your booking and provide you with your car.
If you are travelling to Florida you will receive an 'Alamo' car hire voucher within 4 weeks prior to your departure. On arrival go to the Alamo desk, hand over the voucher and Alamo will process your booking and supply you with your car.
How do I find the villa?
If you are booking just the villa on a Villa Only arrangement basis detailed driving instructions from your chosen arrival airport to your villa will be sent to you within 3 weeks prior to your departure.
Where do I collect my keys?
This varies from villa to villa but if you are travelling on a Villa Only arrangement basis then details will be sent to you, along with your driving directions, within 3 weeks prior to your departure.
When can we check in?
From 4pm onwards.
When do we have to check out?
By 10am on the day of your departure.
Can we stay in the villa later than the confirmed vacating time of 10am?
This is not possible, as the villa will need to be cleaned and prepared for the next guest's arrival.
I have satellite TV in the villa what channels does that include?
It will be local satellite in the country that you are visiting. Limited English speaking channels are available but please do not expect the usual satellite channels you receive at home.
Are linen and towels provided in the villa?
All bedroom and bathroom linen is provided. You will though need to take your own beach towels to use around the pool.
Is there an iron and ironing board at the villa?
Yes – they are included as standard in your villa.
Is a breakage deposit payable?
In certain holiday destinations there is a breakages deposit payable which is payable on arrival. The payment method is usually taken as a credit card imprint, except in the Algarve where the method of payment is by cash only. This deposit is later returned to you on your departure providing no damage has been made to the villa.
Please also read the Booking Conditions for your holiday carefully. We want to ensure two things happen when you choose to book either a Monarch Holidays Villa with Pools Holiday package or a Monarch Holidays Villa Only. Firstly, we want you to book the Villa holiday or Villa Only that is right for you. Secondly, we want you to enjoy a memorable holiday, which provides great value for money. The Monarch Holidays Booking Conditions spell out our obligations to you and your commitments to us when you book a Villa Holiday or a Villa Only and together with the information contained in the Essential Information section forms the basis of our contract with you.