Employment is initially for the Summer Season in a resort within our range of Eastern and Western Mediterranean resorts. However, many of our Overseas Representatives go on to work Winter seasons and continue to work with us for several years.
Our Overseas staff are the people who have the greatest contact with our guests once they are on holiday, and as such our reputation depends on them. We are proud to have an excellent overseas team and anyone wishing to join them must be prepared to dedicate themselves to reach equally high standards.
Tourism is a constantly changing industry and as a result, you will find a role overseas both exciting and rewarding. All our overseas roles require great flexibility - you will be working six out of seven days and you may be contacted at any time if there is an emergency.
Hectic days and busy nights are what you can expect living and working overseas. The position of an Overseas Representative involves hard work and long hours, but the rewards and benefits certainly make up for this. The more you put into the job, the more you will get out of it.
Because of the wide range of destinations we offer, knowledge of a foreign language would be an advantage. Please note, we are only able to offer positions to those holding a permanent UK National Insurance number and UK Bank account. Additionally, holding a full UK driving licence is essential.
We are looking for individuals who are enthusiastic and who enjoy life! Strong customer service skills are essential and any sales experience you have will definitely be an advantage as you will be expected to actively promote our range of in resort excursions. This will also be coupled with excellent verbal and written communication skills.
The role will include escorting coach transfers to and from the airport, presenting informative and accurate welcome meetings, making hotel visits to offer assistance and information to our guests, as well as dedicated customer service skills when resolving problems. Guiding excursions and bar crawls are all part of the job as well as completion of accurate paperwork, which also includes health and safety checks.
You will need to be confident with an outgoing personality, show commitment and most importantly have common sense.
Please click here to apply.
As an Operations Assistant you will be involved in all aspects of running a busy resort office, including handling hotel reservations, producing transfer lists, handling incoming calls to the resort office and dealing pro-actively with all issues. You will be computer literate and ideally familiar with using Word and Excel. You will also have a strong attention to detail and be prepared to work flexible hours. As with our Overseas Representative positions, you will need to be confident, with an outgoing personality, show commitment and most importantly have common sense.
Please click here to apply.
What we can offer you
We offer a comprehensive Overseas Representatives training course prior to going to resort for our new Representatives, with ongoing training in resort.
We provide accommodation (which at times may be shared), a competitive salary (monthly, in arrears), payment of national insurance contributions and arrange your travel from a UK airport to your overseas resort and home again.
Benefits also include a holiday concession scheme offering reduced travel on completion of your first season with us.
A uniform is provided which our overseas staff justifiably wear with pride. It is essential to be aware of how important appearance is in a customer facing industry.
What we’re looking for:
- Good customer service background with a minimum of one years experience.
- An abundance of stamina!
- Confident, friendly, outgoing and approachable
- Good problem solver with the ability to use initiative
- Able to work independently as well as part of a team.
- Great organisational skills
- Ability to meet targets and deadlines
- Over 21(for insurance purposes) with a full clean driving licence