2012 News - Flights - MONARCH AIRLINES NAMED TOP AIRLINE WEBSITE BY eDIGITALRESEARCH

31 07 2012

Monarch Airlines has been placed as the top airline website in the eDigitalResearch travel usability quarterly review published this week.   The review acts as a benchmark for the effectiveness of websites across a wide range of industries. 

Beating off stiff competition from other, larger, airlines’ online presence, www.monarch.co.uk is top in the categories for “First impressions”, “Initial research” and “Call centre agents and response times.”

“We have put a lot of effort into ensuring that our www.monarch.co.uk website is easy to use, responsive and well presented for our customers,” commented Kevin George, Managing Director of Monarch Airlines.   “This third party validation is recognition of the achievement of our Monarch online team and proves that we are maximising the opportunity the internet presents our customers to make booking with Monarch as easy as possible.”

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