privacy policy - how we use your data in connection with your booking

We do not store personal data outside the European Economic Area (EEA). We may need to pass on some or all of the personal details you provide us with to certain governmental agencies and third parties in order to effect your travel arrangements, or deal with and/or investigate any emergency incident, or in the interests of security and/or because we are required to do so by law. Such third parties may include, but are not limited to, any carrier that we may use in substitution for Monarch Airlines (in accordance with our conditions of carriage), a handling agent, credit/debit card company, bank, accommodation supplier (for example in the event of a delay), other supplier and/or third party such as, for example, a car hire company, insurance or airport parking company that we may deal with from time to time on your behalf. Such third parties may be situated outside the European Union EEA. We may also need to pass your personal details to certain governmental agencies in the interests of security and/or because we are required to do so by law. For example, the US and Spanish governments now both require by law that every airline discloses flight and reservation data concerning all passengers travelling to or /from either of these countries.

We may also use your details to contact you regarding the administration of your booking, for example in the event of a change to your booking or to advise you when online check-in is available.

Please note: the time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary.

When you make a booking with us you agree to us storing, using and passing on the information referred to, for the reasons stated above. If you're not making a booking and if you don't require us to send you information then naturally you do not have to provide us with any personal information at all.

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