your commitment to us - deposits and special requests
You must pay a deposit of £130 per person (short haul; Europe (including Greece holidays), Lapland, Tunisia and the Red Sea; Summer holidays; Winter holidays); villas in Europe), or £150 per person (long haul; Luxor/Nile Cruises, Distant Dreams/Goa/Indian Ocean; Gambia; Florida holidays; villas in Florida) and £2.50 ATOL contribution, at the time of booking plus all appropriate insurance premiums if applicable. If booking within 10 weeks of your departure, you must pay the full cost of your holiday when you book. No deposit is payable for infants under two years of age at the time of return travel. For insurance requirements - see clause 15.
If you have a special request, we will do our best to help, but we cannot guarantee it except as set out below. Please advise your Travel Agent or us (if booking direct) of your request at the time of booking and make sure that we are given as much detail as possible. If your special request is vital to your holiday, it must be specifically agreed in writing with us before you book your holiday. General confirmation that a special request has been noted or passed on to the supplier, or the inclusion of a special request on your Confirmation/Invoice or on the acknowledgement of your booking or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to
availability. If any additional cost is applicable, it will either be invoiced to you prior to your departure or should be paid for locally. Please note, for any payment made by credit card there will be a processing charge of 2.5% of the holiday cost.
11B. LOW DEPOSIT SCHEME
Low deposit offers may be available on certain bookings made. Please contact us for further details. The balance of the holiday would be due 10 weeks prior to departure. Upon cancellation, the standard cancellation terms and conditions will apply. For cancellation outside of 70 days from departure, the normal deposit amount of £130 / £150 or such other amount as set out above (as applicable) will apply and you will be invoiced the difference between the low deposit amount and the full deposit amount.