SECTION 1 Booking Conditions which apply to all bookings made through somewhere2stay - Monarch Hotels act only as a booking agent

Important Note; Monarch Hotels acts only as booking agent. Some properties will only be sold on a Principal Assured basis and your contract is will be with Cosmos Holidays.

1. If you book accommodation and do not purchase Principal Assured.

If you do not purchase Principal Assured (where available) at the time of booking, your contract for your confirmed accommodation will be with the accommodation provider(s) concerned and no-one else. We act only as agent for that accommodation provider. The accommodation provider's terms and conditions will apply to your contract. In the event of any conflict between these Booking Conditions and the accommodation provider's separate terms and conditions (if there are any), these Booking Conditions will apply in respect of the conflict. As agent, our responsibilities are limited to making your booking in accordance with your instructions. We cannot accept any liability for the accommodation itself, for any information concerning the accommodation which we pass on to you in good faith, for the performance of your contract by the accommodation provider or for the acts or omissions of the accommodation provider, its employees, agents or suppliers or any other person or party in any way connected with the accommodation.

2. If you book accommodation and purchase Principal Assured

If you purchase Principal Assured (where available) at the time of booking, your contract for your confirmed accommodation will be with Monarch Holidays. We act only as agent for Monarch Holidays. Monarch Holidays' terms and conditions will apply to your contract. As agent, our responsibilities are limited to making your booking in accordance with your instructions. We cannot accept any liability for the accommodation itself, for any information concerning the accommodation which we pass onto you in good faith, for the performance of your contract by the accommodation provider or for the acts or omissions of Monarch Holidays, its employees, agents or suppliers or any other person or party in any way connected with the accommodation.

3. If you book transfers or car hire

You can book transfers through the Monarch Hotels website. If you do so, please see the following paragraph 4 "If you book transfers through Monarch Hotels". Alternatively, you may be redirected to the transfer provider's own website so that your booking is made directly with the transport provider. If you wish to book car hire, you will always be redirected to the car hire company's own website and your booking will be made directly with the car hire company. Except where otherwise stated, these Booking Conditions apply only to bookings made though Monarch Hotels. All references to bookings mean, unless otherwise stated, bookings made through Monarch Hotels. References to transfers booked through Monarch Hotels mean bookings actually made through our website and does not include bookings made directly with the transfer provider where you are redirected to the transfer provider's website. Where you book directly with the transfer provider or car hire company, whether through their respective websites (including where you are redirected from the Monarch Hotels website) or by any other means, Monarch Hotels has no involvement in the booking process. Accordingly, we have no responsibility or liability for the transfers or car hire booked, for any information concerning transfers or car hire shown on this website, for the performance of your contract by the transfer provider or car hire company or for the acts or omissions of the transfer provider or car hire company or their respective employees, agents or suppliers or any other person or party in any way connected with the transfers and/or car hire. Your contract will be with the transfer provider or car hire company and will be subject to their terms and conditions. All information shown on our website is published in good faith but may be subject to change or errors. You must accordingly check all relevant information directly with the transfer provider or car hire company.

4. If you book transfers through Monarch Hotels

If you book transfers through Monarch Hotels, your contract will be with the transfer provider and no one else. We act only as booking agent for the transfer provider. The transfer provider's terms and conditions will apply to your contract. There is a link to the transfer provider's terms & conditions on our website. In the event of any conflict between these Booking Conditions and the transfer provider's separate terms and conditions, these Booking Conditions will apply in respect of the conflict. As booking agent, our responsibilities are limited to making your booking in accordance with your instructions. We cannot accept any liability for the transfers, for any information concerning the transfers and which we pass on to you in good faith, for the performance of your contract by the transfer provider or for the acts or omissions of the transfer provider or any of its employees, agents or suppliers or any other person or party in any way connected with the transfers.

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